Governance, Management and Outsourcing

Value Creation Through Business and IT Alignment

PLANNING FOR CHANGE SERVICES

We help enterprises of all sizes to plan, build, operate and measure your enterprise ICT processes and systems. Depending your needs, our certified consultants will work with your key stakeholders to diagnose, prioritise, assess, implement, improve, operate, track and monitor key management processes. In the sense, the planning service domain concerns the identification of how ICT can best contribute to the achievement of the business objectives. Specific processes within the planning service domain relate to ICT strategy and tactics, enterprise architecture, innovation and portfolio management.
This service provides enterprises with a repeatable, reliable and robust methodology for assessing the capacity of your ICT processes. This process assessment will normally be used as part of an enterprise’s process improvement programme and can then be used to report internally to an enterprise’s executive management or board of directions on the current capability of its ICT processes against a target for improvement based on business requirements.

Service offerings include:

  • Initial diagnostic
  • Self-assessment
  • Evidence based process assessment
This service is to clarify and maintain the governance of enterprise ICT mission and vision. It implements and maintains mechanisms and authorities to manage information and the use of ICT in the enterprise in support of governance objectives in line with guiding principles and policies.

Service offerings include:

  • Define the organisational structure
  • Establish roles and responsibilities
  • Maintain the enablers of the management system
  • Communicate management objectives and direction
  • Optimise the placement of the ICT function
  • Define information and system ownership
  • Manage continual improvement of processes
  • Maintain compliance with policies and procedures
This service provides a holistic view of the current business and ICT environment, the future direction, and the initiatives required to migrate to the desired future environment. It leverages enterprise architecture building blocks and components, including externally provided services and related capabilities to enable nimble, reliable and efficient response to strategic objectives.

Service offerings include:

  • Understand enterprise direction
  • Assess the current environment, capabilities and governance
  • Define the target ICT capabilities
  • Conduct a gap analysis
  • Define the strategic plan and roadmap
  • Communicate the ICT strategy and direction
This service establishes a common architecture consisting of business process, information, data, application and technology architecture layers for effectively and efficiently realising enterprise and ICT strategies. It defines requirements for taxonomy, standards, guidelines, procedures, templates and tools, and provide a linkage for these components. It helps improve alignment, increase agility, improve quality of information and generate potential cost savings through initiatives such as re-use of building block components.

Service offerings include:

  • Develop the enterprise architecture vision
  • Define reference architecture
  • Select opportunities and solutions
  • Define architecture implementation
  • Provide enterprise architecture services
This service maintains an awareness of information technology and related service trends, identify innovation opportunities, and plan how to benefit from innovation in relation to business needs. Analyse what opportunities for business innovation or improvement can be created by emerging technologies, services or ICT-enabled business innovation, as well as through existing established technologies and by business and ICT process innovation. It helps influence strategic planning and enterprise architecture decisions.

Service offerings include:

  • Create an environment conductive for innovation
  • Maintain an understanding of the enterprise environment
  • Monitor and scan the technology environment
  • Assess the potential of emerging technologies & innovation ideas
  • Recommend appropriate further initiatives
  • Monitor the implementation and use of innovation
This service executes the strategic direction set for investments in line with the enterprise architecture vision and the desired characteristics of the investment and related services portfolios. It is designed to evaluate, prioritise and balance programmes and services, managing demand within resource and funding constraints, based on their alignment with strategic objectives, enterprise worth and risk. It moves selected programmes into the active services portfolio for execution. It monitors the performance of the overall portfolio of services and programmes, proposing adjustments as necessary in response to programme and service performance or changing enterprise priorities.

Service offerings include:

  • Establish the target investment mix
  • Determine the availability and sources of fund
  • Evaluate and select programmes to fund
  • Monitor, optimise and report on investment portfolio performance
This service aims to protect enterprise information to maintain the level of information security risk acceptable to the enterprise in accordance with the security policy. It establishes and maintains information security roles and access privileges and perform security monitoring.

Service offerings include:

  • Establish and maintain an information security management system (ISMS)
  • Define and manage an information security risk treatment plan
  • Monitor and review the ISMS